1. Introduction
Cur'Tales ("we", "us", "our") operates the website curtales.in and provides custom curtain, blind, and soft furnishing services in Hyderabad, India. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting our website or engaging with our services.
2. Information We Collect
- Contact details you voluntarily share: name, phone number, WhatsApp number, email, and address — provided when booking a free home visit or contacting us.
- Usage data collected automatically via Google Analytics: pages visited, time on site, device type, approximate location (city-level), and referring source. This data is anonymised and aggregated.
- Cookies used by Google Analytics and similar services for measuring site performance.
3. How We Use Your Information
- To schedule home visits, send quotations, and deliver ordered products.
- To respond to enquiries received via WhatsApp, phone, email, or our contact form.
- To improve our website and understand which content is most useful to visitors.
- To send occasional service updates (never third-party marketing).
4. Sharing of Information
We do not sell, rent, or trade your personal information. We share data only with:
- Google Analytics (anonymised traffic data)
- Our installation and delivery partners (only name, address, and phone — required to fulfil your order)
- Law-enforcement authorities, if legally required
5. Data Security
We use HTTPS encryption across our site and restrict access to customer data to authorised staff only. However, no internet transmission is 100% secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@curtales.in or WhatsApp +91 77992 00133.
7. Cookies & Opt-Out
You can disable cookies in your browser settings or opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.
8. Third-Party Links
Our site may link to external platforms (Google Maps, Instagram, WhatsApp). We are not responsible for their privacy practices.
9. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect data from minors.
10. Updates to This Policy
We may update this policy periodically. The "Last updated" date above reflects the most recent revision. Continued use of curtales.in constitutes acceptance of any changes.
11. Contact
Cur'Tales
Plot 35-36, Ground Floor, Lanco Hills, Manikonda Jagir, Hyderabad 500089
Phone / WhatsApp: +91 77992 00133
Email: info@curtales.in